환불 정책

HESPERIA RETURNS & REFUND POLICY

Last Updated: 3/20/26

At Hesperia, every release is intentional and limited. Because of this, all purchases are treated with finality—while still ensuring fairness where it matters.

ALL SALES POLICY

All sales are final.

We do not offer refunds for:

  • Change of mind

  • Incorrect sizing

  • Delayed delivery outside our control

Please review sizing, product details, and shipping information carefully before purchasing. With that being said please reach out to info@gethesperia.com with any issues with your order.

EXCHANGES (SIZE OR DEFECTS)

We offer exchanges under limited conditions:

Eligible for exchange if:

  • Item is unworn, unused, and in original condition

  • Request is made within 7 days of delivery

  • Item includes all original packaging

Subject to availability. If your size is no longer available, store credit may be issued at our discretion.

DAMAGED OR DEFECTIVE ITEMS

If you receive a damaged or defective item:

  • Contact us within 48 hours of delivery

  • Include clear photos of the issue

Once approved, we will provide a replacement or store credit.

RETURN CONDITIONS

Items must be:

  • Unworn and unwashed

  • Free of stains, odor, or damage

  • In original packaging

Hesperia reserves the right to deny any return that does not meet these standards.

RETURN SHIPPING

  • Customers are responsible for return shipping costs

  • Original shipping fees are non-refundable

We recommend using a trackable shipping method.

REFUNDS

Refunds are not issued.

Approved returns (if applicable) will be issued as:

  • Store credit

  • Or exchange, depending on availability

ORDER CANCELLATIONS

Orders cannot be canceled once placed.

All orders are processed immediately to maintain fulfillment speed.

CONTACT

For return inquiries:
info@gethesperia.com

FINAL WORD

Hesperia is built on exclusivity, intention, and limited supply.
Every piece is part of a moment—not mass production.

Choose carefully. Wear it with purpose.